Privacy Policy

At **LabSure**, we are deeply committed to protecting the privacy and ensuring the security of your lab's critical information and personal data. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our subscription-based services for lab inventory and expiry management.

Information We Collect

When you visit our website or use our services, we may collect certain information about you, including:

  • Personal Information:
    This may include your name, email address, phone number, payment details, and any other information you provide to us when you sign up for an account, subscribe to our services, or contact us through our website. This also includes details you input about your lab's materials, equipment, and personnel for tracking purposes.
  • Usage Information:
    We may collect information about how you use our website and services, including your IP address, browser type, pages visited, and the links you click. This helps us understand how labs interact with our platform to improve functionality.
  • Cookies:
    We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control how cookies are used by adjusting your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • 1. To provide, maintain, and improve our subscription-based services for lab inventory and expiry management.
  • 2. To personalize your experience and provide you with relevant notifications about lab material expirations, equipment calibrations, and compliance due dates.
  • 3. To communicate with you, including sending you service updates, important notifications specific to your lab, and occasional promotional offers.
  • 4. To analyze how our website and services are used by labs and to continually improve their performance, functionality, and user experience.
  • 5. To process your transactions and manage your lab's subscriptions.

Data Security

We take the security of your lab's data seriously and have implemented robust technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. All sensitive information, including payment details and your lab's inventory data, is encrypted and securely transmitted.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal or lab-specific information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information strictly confidential and adhere to data protection standards relevant to the laboratory industry.

Your Choices

You have the right to access, update, or delete the personal information we hold about you. You can also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email. Additionally, you can manage your notification preferences and lab item settings within your LabSure account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes we make will be posted on this page, and the date of the last update will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your lab's information.

Contact Us

If you have any questions or concerns about our Privacy Policy or your lab's data, please contact us at support@labsure.com.

By using our website or services, you consent to the terms of this Privacy Policy.